Computing Services

Account Set-Up

An account on the Roar Collab supercomputer gives you secure access to our high-performance research cloud and computational software.

Request an Account

To sign up for a Roar Collab account, you will need:

  • a Penn State access ID and password
  • Duo, the Penn State two-factor identification system

Each person who wishes to use the Roar Collab system must have an account and a Principal Investigator (PI), under whom they are authorized to perform research. Each user must sign up for an account (or renew their account).

Note: When requesting an account you’ll now see a CILogon screen before you can enter your Penn State ID and password. Simply click the Log On button to proceed.

Sign up for your account.

Two-Factor Authentication

Penn State uses Duo Security, a cloud-based, two-factor authentication service. If you are not already set up with Duo, please follow these tutorials.

Need help enrolling or have problems with your Duo account? Contact the IT support desk for your college, or the IT Service Desk (814-865-4357 or

If you are having trouble enrolling in Duo with an international phone number, please send a request to with the following information listed:

  • Your Access Account UserID
  • Your country code + phone number
  • Your smartphone OS platform (iOS, Android, etc)

This will automatically create a ticket in ServiceNow, and Identity Services will address your issue.

Deactivate an Account

Unused accounts and those accounts that are no longer sponsored are periodically deactivated. But if you no longer need a Roar Collab account, you can request that it be deactivated at any time.

To deactivate your account, submit a ticket to the i-ASK help desk.

Submit an i-ASK Ticket