Support (iASK Center)

The Institute for Computational and Data Sciences iASK Center provides prompt, expert assistance for researchers using the Roar and Roar Collab supercomputing resources. The iASK Center also provides timely system alerts about maintenance and other events that impact the system. Please note that iASK staffing may be limited during Penn State holidays.


Submit a Ticket

Before contacting the iASK Center, please check to see if your question is answered in the Roar User Guide or Roar Collab User Guide.

Note: When accessing the iASK ticketing system you’ll now see a CILogon screen before you can enter your Penn State ID and password. Simply click the Log On button to proceed.

Submit an i-ASK Ticket

Or email your question to


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