The Institute for Computational and Data Sciences Client Support Center provides prompt, expert assistance for researchers using the Roar and Roar Collab supercomputing resources. The Client Support Center also provides timely system alerts about maintenance and other events that impact the system. Please note that Client Support staffing may be limited during Penn State holidays.
Submit a Ticket
Before contacting the Client Support Center, please check to see if your question is answered in the Roar User Guide.
Email your question to icds@psu.edu.
Upcoming Events
Client Support Helpdesk Virtual Office Hours
Date: Thursday, June 12
Time: 11:00 a.m.–1:00 p.m.
The Client Support Center will be holding virtual office hours via Zoom Thursday, June 12, 11:00 a.m. – 1:00 p.m. Users can pop online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/98725809058
Client Support Helpdesk Virtual Office Hours
Date: Friday, June 20
Time: 11:00 a.m.–1:00 p.m.
The Client Support Center will be holding virtual office hours via Zoom Friday, June 20, 11:00 a.m. – 1:00 p.m. Users can pop online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/98725809058
Client Support Helpdesk Virtual Office Hours
Date: Thursday, June 26
Time: 11:00 a.m.–1:00 p.m.
The Client Support Center will be holding virtual office hours via Zoom Thursday, June 26, 11:00 a.m. – 1:00 p.m. Users can pop online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/98725809058