The Institute for Computational and Data Sciences Client Support Center provides prompt, expert assistance for researchers using the Roar and Roar Collab supercomputing resources. The Client Support Center also provides timely system alerts about maintenance and other events that impact the system. Please note that Client Support staffing may be limited during Penn State holidays.
Submit a Ticket
Before contacting the Client Support Center, please check to see if your question is answered in the Roar User Guide.
Email your question to icds@psu.edu.
Upcoming Events
Client Support Helpdesk Virtual Office Hours
Date: Thursday, November 6
Time: 12:00 p.m.–1:00 p.m.
The Client Support Center will be holding virtual office hours via Zoom Thursday, November 6, 12:00 – 1:00 p.m. Users can pop online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/98725809058
Client Support Helpdesk Virtual Office Hours
Date: Friday, November 7
Time: 12:00 p.m.–1:00 p.m.
The Client Support Center will be holding virtual office hours via Zoom Friday, November 7, 12:00 – 1:00 p.m. Users can pop online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/98725809058
Client Support Helpdesk Virtual Office Hours
Date: Thursday, November 13
Time: 12:00 p.m.–1:00 p.m.
The Client Support Center will be holding virtual office hours via Zoom Thursday, November 13, 12:00 – 1:00 p.m. Users can pop online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/98725809058
Client Support Helpdesk Virtual Office Hours
Date: Friday, November 14
Time: 12:00 p.m.–1:00 p.m.
The Client Support Center will be holding virtual office hours via Zoom Friday, November 14, 12:00 – 1:00 p.m. Users can pop online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/98725809058
Client Support Helpdesk Virtual Office Hours
Date: Thursday, November 20
Time: 12:00 p.m.–1:00 p.m.
The Client Support Center will be holding virtual office hours via Zoom Thursday, November 20, 12:00 – 1:00 p.m. Users can pop online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/98725809058
Client Support Helpdesk Virtual Office Hours
Date: Friday, November 21
Time: 12:00 p.m.–1:00 p.m.
The Client Support Center will be holding virtual office hours via Zoom Friday, November 21, 12:00 – 1:00 p.m. Users can pop online during our online office hours, ask a quick question, and go back to work. Use this Zoom link to stop by: https://psu.zoom.us/j/98725809058